Welcome to the Customer Portal
Logging in to the Customer Portal unlocks a world of ideas and answers. It’s your single point of access for Community, Knowledgebase, Cases, Downloads and more. Connect, Communicate, Collaborate—all in one place!
Current AccessVia customers may continue to login to this site.
All other Lexmark Enterprise Software customers please read this notice:
Customer Portal No Longer Available for Enterprise Software.
Migration begins July 1st
As a result of Lexmark's sale of the Enterprise Software business to Thoma Bravo, the Lexmark Enterprise Software Customer Portal will become inaccessible. Over the next week we'll be migrating you to the Kofax Customer Portal.
Your Lexmark Enterprise Software Customer Portal credentials have now been disabled. Once the Kofax Customer Portal becomes available, you will be notified by an email containing your new login credentials. In the meantime, you can create a new case or update an existing one from the temporary Account Management site.
We appreciate your patience and cooperation throughout this migration process.